Accessibility Policy

On this page, you’ll find a few recommendations to help make your browsing experience more accessible: If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

Navigation Alternatives

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning

Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our video content includes captions. Learn how to turn captioning on and off in YouTube.

Volume Control

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

If you need specific instructions on how to turn on accessibility features on your computer or mobile phone, the Ability Network provides instructions for operating systems for Windows, Mac, iPhones, and Android phones. You can search for instructions by choosing your device from the menus at the top of the page. Click here to access the Ability Network. 

If the recommendations above do not meet your needs, we invite you to contact us for assistance.